Self-Paced Online Training

Fine-tune your Listening Skills

It’s perfectly normal to talk to people online these days. The coronavirus has merely put the turbo into a trend that has been building for a few years. We also all know that our ability to communicate fully is challenged when we connect via apps. Our ability to listen, however, is not impacted by virtual meetings. Fact is, our listening skills have been deteriorating since before Zoom became commonplace. We are managing phone-calls, email message, and social media notifications while typing on computers, talking, eating, working. Our attention span is shrinking rapidly, stretched by the necessity to maintain several focus areas. Our brains are simply not made for multi-tasking.

This has serious consequences for our relationships, our ability to connect and build trust. And while the core need we all share is commonly referred to as ‘being heard’, it’s not just about hearing. We all want to be listened to and understood.